Careers
Gamse Labels and Packaging is a leading label printer servicing the food and beverage industry. We offer three of the major printing process: lithography, flexography and digital. We seek employees who strive for excellence and understand the need for high quality and superior service.
Customer Service
DUTIES AND RESPONSIBILITIES:
Serves as a liaison between Customers, Sales and Production.
Keeps informed of status of all jobs going through the plant so to facilitate prompt response to customer questions/updates expectations for delivery dates.
Serves customers by providing product and service information, resolving product and service problems.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Helps the finance department by processing customer adjustments
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information to include product status, inventory and other customer requested documentation.
- Manages maintenance of customer inventory status reports as needed.
MINIMUM QUALIFICATIONS:
Background in printing processes and terminology. Key overall skills include:
- Communication Skills
- Organizational Skills
- Detailed Oriented
- Time Management
- Interpersonal Skills
- Initiative
- Problem Solving
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking
Education and/or Experience: Requires a bachelor’s degree and 3-5 years’ experience.
Language Skills: Ability to read and interpret a variety of documents, such as customer aging reports, RFPs, estimate requests, procedure manuals, etc. Ability to write routine reports and correspondence. Ability to communicate effectively with agents, customers and other employees of the organization. The Customer Service Representative is often responsible for customer communications regarding sensitive topics, such as quality complaints and outstanding receivables. The ability to communicate these messages in a clear, yet non-confrontational way in both written and verbal form is a necessity. Over time, a much greater percentage of customer correspondence is over email versus telephone, so writing skills are becoming steadily more important to this position, as is the ability proofread critical communications written by the CSRs.
Mathematical/Analytical Skills: Strong math skills are required. Our business has a very complex estimating process that requires Customer Service to understand rates, ratios, margins, markup, etc. Also, many of the inventory programs require a combination of math skills and critical thinking in order to design processes that ensure we produce optimal quantities to balance the need to prevent the customer from running out of labels with the prevention of holding large quantities of obsolete inventory in the future. Proficiency with Excel is very important to manipulating various pieces of information in inventory status sheets and bid packages. Basic understanding of functions like pivot tables and vlookup formulas is strongly preferred.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to use abstract reasoning subject to supervisor approval in situations departing from accepted procedures and practices.
Are you interested in joining our team? Download our job application and email it to careers@gamse.com or fax it to (410) 866-5672.
Finishing
POSITION: Embosser/Die Cut Press Operator
DUTIES AND RESPONSIBILITIES:
The operator is responsible for set up and operation of an embosser press with die cut capabilities. The job duties for this position include, but are not limited to:
- Perform machine setup, including installation of dies and embosser plates. Monitor production from start to finish.
- Place finished work on designated pallets for next downstream process.
- Move work-in-process to and from the machine via electric and manual pallet jack.
- Perform routine preventative maintenance and production adjustments on equipment as needed.
- Read and understand job tickets. Complete necessary job paperwork.
- Report productivity achievements, waste/defects. Adhere to production schedule and quality requirements.
- Communicate effectively with supervisor, finishing operators, material handlers and co-workers.
- Clean and maintain work area.
MINIMUM QUALIFICATIONS:
Education and Experience:
- Prior embossing experience and/or large format printing background preferred.
- HS diploma or equivalent.
- Strong math skills and knowledge of simple computer operations.
- Ability to read, interpret and process written job instructions, including those dealing with dimensions and quantity.
- Mechanical aptitude and problem solving skills.
- Experience with forklift operation and/or other material handling equipment a plus.
Are you interested in joining our team? Download our job application and email it to careers@gamse.com or fax it to (410) 866-5672.
POSITION: HP Indigo Digital Press Operator
DUTIES AND RESPONSIBILITIES:
Finishing Helpers work either in the label die cut area or on the label cutting line:
In the die cut area Finishing Helpers work in groups of two to three people. Helpers will feed packs of 1,000 or 500 labels into a machine that cuts the square pack of labels into a variety of shapes. As the labels come down the chute after cutting. Helpers take the stacks of labels and paper and band them (with a paper banding machine). These stacks of labels are then placed on a conveyor for sealing. Helpers then place the sealed products into boxes on pallets to go to the Shipping Department.
On the cutting line, Finishing Helpers assist the paper cutter who is cutting large skids of paper labels into stacks of 1,000 or 500 for further processing. As the cutter pushes the cut labels down the cutting table, the Finishing Helper takes them and processes them (paper banding or placed in small boxes) into boxes on pallets for shipping or places them in bins for further processing in die cut.
In addition to above, Finishing Helpers use electric pallet jacks to move pallets and occasionally lift boxes (average weight 35 lbs. but occasionally up to 50 lbs.) onto pallets.
MINIMUM QUALIFICATIONS:
- Must be able to work any of three shifts: 7 a.m. to 3 p.m., 3 p.m. to 11 p.m., 11 p.m. to 7 a.m.
- High school diploma/GED preferred.
- Manufacturing experience preferred, printing facility experience a plus.
- Good reading, math and attention to detail skills required.
- Jobs require standing for long periods of time. Pushing, pulling and handling packs of labels.
- Ability to lift boxes of max weight of 50 lbs.
Are you interested in joining our team? Download our job application and email it to careers@gamse.com or fax it to (410) 866-5672.
POSITION: Finishing Paper Cutter
DUTIES AND RESPONSIBILITIES:
Paper Cutters have a 4-year apprenticeship period. Paper Cutters work on the label cutting line.
A Paper Cutter takes large skids of paper, metalized or film labels, and using a paper cutting machine, cuts label layers into strips and/or packs of labels for further processing in the plant.
PHYSICAL REQUIREMENTS:
The job requires using both hands to manipulate the paper and operate the machinery and the use of a foot pedal on the machine that works the clamp.
Paper Cutter positions require standing the entire shift. Paper Cutters also routinely push, pull and lift layers, strips and/or packs of labels
Paper Cutters will occasionally use pallet jacks to move pallets and occasionally lift boxes (average weight 35-50 lbs.) onto pallets.
MINIMUM QUALIFICATIONS:
The job also necessitates the employee to have good basic math skills and be familiar with operating electronic machinery.
Are you interested in joining our team? Download our job application and email it to careers@gamse.com or fax it to (410) 866-5672.
POSITION: Finishing Paper Jogger
DUTIES AND RESPONSIBILITIES:
A Paper Jogger takes lifts of printed material (maximum size of 28 x 40 inches) and “jogs” or “handles” the lifts onto a paper jogging machine. The Paper Jogger ensures that air is in between the sheets to align the stock for the cutting process. Using an automated scale to obtain required weights for further processing, a Paper Jogger uses a hand board to straighten the sheets/lifts on the automated jogging machine, which then straightens them precisely and to the necessary weight for further processing. While performing the job, The Jogger also inspects the lifts for print defects.
Label sheets are jogged on skids. These skids of label sheets will eventually be processed through a cutting machine that will cut the label sheets into strips and/or packs of labels for further processing in the plant.
Physical Requirements: The job requires using both hands to manipulate the paper and the jogging hand board as well as the necessity to operate the computer machinery of the jogging station.
Paper Jogger positions require standing the entire shift. Paper joggers also routinely push, pull and lift layers and strips of labels. The printed material that is lifted, pushed and/or pulled is approximately 25 lbs. Paper Joggers also use pallet jacks to move pallets.
Gamse employees get two 15 minute breaks and one ½ hour lunch break.
MINIMUM QUALIFICATIONS:
The job also necessitates the employee to have good basic math skills and be familiar with operating electronic machinery.
Are you interested in joining our team? Download our job application and email it to careers@gamse.com or fax it to (410) 866-5672.
Prepress
POSITION: Pre-Flight Operator
MINIMUM QUALIFICATIONS:
Candidates should have solid CC experience with a focus in Illustrator. Esko and label printing experience is a plus.
Position Includes:
- Pre-flighting received files, documenting file specs, including questions and verifying links, fonts, size, colors, resolution, etc.
- Stepping jobs for digital press, with the ability to understand scheduling.
- Working in an organized and consistent manner.
- Communicate via email.
- Understanding file construction (must be able to make minor file changes as requested and possess a willingness to learn the prep side of die cutting and templates).
- Working as a valued member of the Prepress team.
Are you interested in joining our team? Download our job application and email it to careers@gamse.com or fax it to (410) 866-5672.
POSITION: Layout Operator
DUTIES AND RESPONSIBILITIES:
Responsible for the day-to-day creation, organization, scheduling and accuracy of litho press layouts. Individual must be self-starting and quality minded with effective problem-solving and change/improvement thought process. Ensure the timely production of quality products that meet or exceed both internal and external customer expectations and timelines. Work in a team atmosphere, provide expertise and demonstrate support of the company’s core processes.
MINIMUM QUALIFICATIONS:
- Must have a minimum 3-5 years of printing, computer, layout experience.
- Must have a strong technical knowledge of electronic prepress operations and of the litho layout/printing/finishing processes; including die-cutting, embossing and foil stamping.
- Basic understanding of Flexo and digital layout/processes a plus.
- Must have technical knowledge of Esko Prepress Systems/Plato/Workflows/troubleshooting.
- Must have intermediate PC skills including email, routine database activity, word processing, graphics, etc.
- Must have effective verbal and written communication skills.
- Must have excellent interpersonal skills.
- Must be able to relate effectively with others at all levels of the organization.
- Must be reliable and dependable.
Are you interested in joining our team? Download our job application and email it to careers@gamse.com or fax it to (410) 866-5672.
Press Room
POSITION: Flexo Press Operator
DUTIES AND RESPONSIBILITIES:
- Read the work instructions for the scheduled job to ensure the proper materials are being used and are at the press.
- Mount the plate cylinders in the pres.
- Acquire a good fit and color match.
- Produce the best quality work with the minimal amount of material used.
- Use color management tools to achieve and monitor good color throughout the run.
- Maintain the press and press area.
- Notify the shift supervisor when there are issues of any sort.
MINIMUM QUALIFICATIONS:
- Must have experience in running a multi-unit narrow web flexographic press, preferably Mark Andy or Comco.
- Have a basic understand of color theory.
- Pass a color vision test.
- Be able to lift 75 lbs.
- Demonstrate basic proficiency in using a color densitometer.
Are you interested in joining our team? Download our job application and email it to careers@gamse.com or fax it to (410) 866-5672.
POSITION: HP Indigo Digital Press Operator
DUTIES AND RESPONSIBILITIES:
Equipment Dependability
An HP Indigo digital press operator who exhibits many of the characteristics that follow will positively influence press reliability by:
- Performing routine maintenance on schedule and according to procedure. This is essential to promote machine stability and dependability.
- Performing adjustments accurately, efficiently and according to procedure, minimizing unexpected downtime and maintenance calls.
- Monitoring the printing process to maintain print quality. Lost productivity and wasted consumables are often attributed to output problems that go unnoticed.
- Understanding machine capabilities, achieving optimum print quality.
Workflow Efficiency
Measuring workflow efficiency requires evaluating the production process each time a unit of work leaves a stage in the production workflow. The measure of efficiency is determined by achieving the following objectives:
- Predictable inputs
- Predictable process
- Proper inspection of the results (to ensure predictability at each stage of the workflow process)
MINIMUM QUALIFICATIONS:
- Certification: Level 1 or Level 2 Series 3 certification preferred, but not mandatory for consideration.
- Education: The successful candidate will have a minimum of a high school/vocational school/community college certificate. Additional courses in print production, operations and courses in chemistry, electronics, color theory and physics are helpful.
- Experience: This position requires background and experience in conventional offset press operations, preferably color printing or digital press print production operations. Candidates must understand the basic concept of prepress and have prior experience in operating mechanical/electromechanical equipment. Basic computer experience/aptitude as well as knowledge of color theory and practice are also required.
- The position requires excellent communication skills, good math, reading and computer skills and the ability to work in a fast-paced production environment.
Are you interested in joining our team? Download our job application and email it to careers@gamse.com or fax it to (410) 866-5672.
Maintenance
POSITION: Maintenance Technician
DUTIES AND RESPONSIBILITIES:
We have an excellent opportunity for a Maintenance Technician. Key responsibilities involve troubleshooting and repairing printing presses and finishing equipment and electrical/electronic components.
MINIMUM QUALIFICATIONS:
The successful candidate will have a hands-on approach, preferably with 5 years of experience in a printing environment. Other requirements include:
- Ability to climb on overhead structures to work beneath machines and in close quarters.
- Perform analysis and repair work.
- Familiarity with hydraulic and pneumatic equipment.
- Excellent written and verbal communication skills.
- General computer skills, including Microsoft Office, PLC diagnostics and PLC programming are a plus.
- Ability to work independently and to make autonomous decisions when necessary.
- Self-motivated with a high level of initiative and a proactive approach.
- Must be highly safety conscious.
Are you interested in joining our team? Download our job application and email it to careers@gamse.com or fax it to (410) 866-5672.
Quality Assurance
POSITION: Quality Assurance Auditor
DUTIES AND RESPONSIBILITIES:
This is an unsupervised position. Candidate must be a self-starter, neat, organized and have excellent verbal and written communication skills.
- Responsible for designing and implementing tests, reviewing and defining corrective actions, review system requirements and track quality assurance metrics.
- When necessary, service visits to customers, participate in product development meetings with vendors and customers, and stay current with market technology.
- Work with other departments to coordinate mandatory safety and quality training.
Job Duties:
- Ability to dissect, analyze, compartmentalize, and prioritize from different points of view.
- Setting up and implementing employee training.
- Develop standard operating procedures for various equipment and process control.
- Authority to approve, place on hold, make changes and reject jobs.
- Direct contact with customer when dealing with quality issues which may include negotiating monetary settlements.
- Performing various testing and maintaining technical data.
- Maintain calibration program.
- Perform plant wide audits.
- Perform testing and certification reporting.
- Purchase various supplies and materials.
- Maintain environmental and waste reports.
- Generating COA’s for customers.
- Recommend products to customers.
- Service visits to customers, troubleshooting technical application problems.
- Working as a technical advisory to customers, offering advice for process changes that can improve their quality and production process.
- Performs other duties as directed.
Tools and Technology:
- Ability to use Microsoft Word and Excel.
- Ability to enter and extract data from an MIS system.
Physical Requirements:
- Ability to move freely throughout the plant for on-site problem solving. Ability to lift and move 30 lbs.
MINIMUM QUALIFICATIONS:
- College degree or five years printing/graphic arts experience with a record of progressive responsibilities and results.
- Knowledge of all facets of prepress, printing, and finishing operations, and their interrelationships.
- Excellent people management and verbal/written communication skills.
- Good ability to manage multiple demands and problem solve.
- Statistical process control knowledge desired.
Are you interested in joining our team? Download our job application and email it to careers@gamse.com or fax it to (410) 866-5672.
Are you interested in joining our team? Download our job application and email it to careers@gamse.com or fax it to (410) 866-5672.
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About Us
We make labels…really cool labels…that are as unique as you and make your brand and products stand out from a sea of competition, and we’ve been doing that since 1896. Whether it’s your concept or a collaborative design effort, we work with you to provide the best solutions for your label application with a level of service that is refreshing and rare.
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